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Privacy Policy

Introduction Property IQ is committed to protecting the privacy and confidentiality of our clients’ personal information. We collect, retain, and process personal data in compliance with New Zealand privacy laws, including the Privacy Act 2020. This Privacy Policy outlines how we handle personal information collected through our website and services.

Collection of Personal Information We collect personal information to provide financial and property investment services to our clients. This information may be collected directly from you, your authorised representative, or publicly available sources where permitted by law. We will only collect the necessary information required to deliver our services effectively.

Use of Personal Information Personal information collected by Property IQ will only be used for the purpose for which it was provided, or for a directly related purpose, unless you have given consent for it to be used otherwise. Examples of how we use personal information include:

  • Assessing your financial and investment needs

  • Providing tailored property investment advice

  • Communicating updates, newsletters, or relevant market information

  • Complying with legal and regulatory obligations

Disclosure of Personal Information We do not sell, trade, or rent personal information to third parties. However, we may disclose personal information:

  • To advisers, staff, contractors, and authorised service providers who require the information to assist with our services

  • When required by law or regulatory authorities

  • To third parties with your consent

We do not transfer personal data to other countries unless we are satisfied that they meet New Zealand privacy laws.

Data Security We take all reasonable steps to protect personal information from loss, unauthorised access, or misuse, including:

  • Secure storage of physical and electronic records

  • Password protection on all systems containing client data

  • Secure handling and destruction of confidential documents

  • Compliance with IT and cybersecurity policies to safeguard digital information

Access and Correction You have the right to access and update your personal information. Upon request, we will provide access to your information and allow corrections where necessary to ensure accuracy.

Data Retention and Disposal We retain personal information only for as long as required to fulfill our services and comply with legal obligations. When no longer needed, data is securely destroyed via shredding or secure electronic deletion.

Privacy Breach Notification In the event of a privacy breach that may cause serious harm, we will notify the affected individuals and report the breach to the Privacy Commissioner in accordance with the Privacy Act 2020.

Client Awareness and Consent Clients acknowledge our privacy policy through their acceptance of our terms of service. We ensure privacy awareness among our staff through ongoing training, regular discussions, and a mandatory review of our privacy obligations.

Contact Us If you have any questions about this Privacy Policy or wish to access or update your personal information.